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Engaging & Influencing Clients in a Virtual Environment
November 19, 2020 @ 12:00 PM - 1:00 PM
Now more than ever it’s critical to master the skills of virtual communication. Learn practical techniques and strategies to interact effectively and build rapport with clients on audio and video calls. Overcome common virtual meeting pitfalls to make an authentic connection whether communicating one to one or one to many. Our featured speaker is Jeff Jacobi with Jacobi Persuasive Speaking.
Objectives include:
Improve your virtual pitching skills
Maintain steady eye contact to connect with remote participants
Develop a dynamic delivery that gets and holds attention
Adjust your pace for audio and video calls
Know where to position the webcam to look your best
Learn ways to generate dialogue and keep remote participants engaged
Know when to stop and check in to take questions and gain a deeper understanding
Improve virtual listening skills by reading and adjusting to visual, vocal and verbal cues